Items where Author is "Arifin, Tatang"
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Thesis
Arifin, Tatang (2018) Kualitas pelayanan terhadap kepuasan pelanggan serta dampaknya terhadap loyalitas pelanggan : studi kasus pada nasabah Simpedes Bank BRI KCP Wlingi Kab. Blitar. Sarjana thesis, STIE Kesuma Negara Blitar.